i have user on mac having problems indesign crashing. he's tried upgrade 7.0 7.0.4 apparently fixes various bugs, when tries run install gets error saying adobe application manager running & needs shutdown, aam *not* running.
i tried have him reinstall aam file available here:
http://www.adobe.com/support/downloads/detail.jsp?ftpid=4774
which states it's versions cs6, cs5, cs5.5; however, when runs it, cs verion listed in install cs6.
macs not strong suit & i'm @ loss else try. can provide me suggestions of how indesign upgraded?
the specs mac are:
model name: imac
model identifier: imac12,1
processor name: intel core i5
processor speed: 2.7 ghz
number of processors: 1
total number of cores: 4
l2 cache (per core): 256 kb
l3 cache: 6 mb
memory: 4 gb
have considered uninstalling adobe , running creative suite cleaner tool? more else, such issues come down locked installer database files , that's why thinks install never finished , aam still active... i'd consider that.
mylenium
More discussions in Downloading, Installing, Setting Up
adobe
Comments
Post a Comment