help re sony ereader


i have bought new lap top , tried use ereader on 1 rep sony said needed de authorise

 

from old 1 stupidly did working fine new 1 when go reader store white box keeps

 

appearing have entered adobe id , password these same reader have adobe digitals

 

installed same email account whole thing frustrating cannot download books , when sync

 

says device not authorised can please please going round twist



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