RH 9 for Word Won't Open RH 8 for Word Project


have uninstalled, reinstalled, , applied patch 9.0.2 multiple times same result: robohelp 9 word's tools/options refuses list word 2010 in default word version. upon attemtping open rh 8 word project, receive following error message:

compile error in hidden module: autoopen

clicking "help" button no good. error message being displayed microsoft visual basic applications error message. have checked roaming/microsoft/templates directory , have both normal.dot , normal.dotm; have robohelp .dot files have no .dotx files anywhere , i'm not sure if they're needed.

i able open, modify, , save rh 8 word project in rh 9 html, changing document html file not option. (by way, using word 2003 rh 8 word projects.)

i have followed tips , checkpoints discussed on adobe robohelp forum nothing has made difference.

i'm desparate @ point because we're releasing update our software project , rh 8 word document won't open without these errors in rh9 word.

i need or need different authoring software.

did resolve this?

 

i no longer use robohelp word 1 thing did occur me. unlike robohelp html, can have 1 version of robohelp word installed. did uninstall 8 or install 9?

 

i don't know sure cause problems it's can think of.

 

if still stuck, regard installation problem gets free support.

 


see www.grainge.org robohelp , authoring tips

 

 

@petergrainge



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