PPro CS6 Crashes on Exit in Windows 7 64bit


with ppro project, when click exit program, there's 1-2 second delay, ppro window dimmed , few seconds later dialog pops stating "ppro cs6 has stopped working. problem caused program stop working correctly. windows close program , notify if solution available." closing dialog closes ppro. i've uninstalled production premium, cleaned out registry , re-installed still occurs default settings.

 

even new basic dv-ntsc project nothing added yet, happens. open it, wait few seconds, close it.

 

i have following additional info:

ppro cs6 6.01

widnows 7 64bit updates

nvidia (evga) gtx-580 latest drivers

32gb ram

8gb pagefile

 

the application error event log shows:

faulting application name: adobe premiere pro.exe, version: 6.0.1.0, time stamp: 0x4fac933f

faulting module name: handlermetadataeditor.dll, version: 6.0.1.14, time stamp: 0x4fac92b8

exception code: 0xc0000005

fault offset: 0x0000000000006748

faulting application path: c:\program files\adobe\adobe premiere pro cs6\adobe premiere pro.exe

faulting module path: c:\program files\adobe\adobe premiere pro cs6\handlermetadataeditor.dll

 

i hope has idea because annoying.

 

thanks,

mike



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