i've created webhelp system using robohelp 8.0 html. when open topic in firefox 13 , click print print topic, "printer unavailable." error message. when click ok message, topic prints anyway. when open topic in ie , go through same sequence, don't see "printer unavailable" message before topic prints.
i know may firefox configuration issue rather robohelp html issue, perhaps else out there has run behavior in firefox , found way stop "printer unavailable." error message appearing.
interestingly speaking yesterday , had same issue entirely separate robohelp.
that prompted me starting entering printer unavailable google. predictive searches showed known problem.
try google. think need involve developers.
see www.grainge.org robohelp , authoring tips
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