SiteCatalyst connection not working.


hello

i'm configuring sitecatalyst under cloud services first time , credentials not working. hit connect sitecatalyst button , giving me error message saying "we not able login sitecatalyst."

i'm using exact same credentials use login here

https://sc2.omniture.com/login/

 

i checked user in sitecatalyst admin section , user belongs web service access group.

 

any ideas why might happening?

one possiblity firewall restrictions between author server , outside world. login request issued author server, not browser, if server in dmz limits outgoing connections that's possiblity.



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