Need help with installing part of CS6 Design and Web Premium

hello all,

 

on 3 july purchased , attempted install digital version of  cs6 design , web premium windows. ( have  windows 7 professional).    of programs didn't install,  , i've copied , pasted error , warning messages below. progams didn't install are:  flash,  dreamweaver,  indesign,  , fireworks.

 

should uninstall , reinstall whole thing?  i've purchased creative suite on disk before.  there way run download in repair mode?

 

thanks,

pixella

 

______________________________________________

 

here's error report:

 

exit code: 6 please see specific errors , warnings below troubleshooting. example,  error: dw050 ... warning: ds013, dw022 ...-------------------------------------- summary -------------------------------------- - 0 fatal error(s),

 

1 error(s), 7 warning(s)warning:

 

dw022: adobecode {ac76ba86-1033-f400-7760-000000000005} nonadobepayload acrobat professional 10.0.0.0 version (2012-03-05 04:03:46.684000) installed incompatible version (2011-03-06 22:43:17.708000)warning: ds013: payload {7eabc54b-02c3-4da1-9eb4-974ce7414066} adobehelp 3.4.0.0 installed , session payload {d38116c8-c472-4bb0-ad6f-0c1dd1320d1d} adobehelp 4.0.0.0 has no upgrade/conflict relationship it.warning: ds013: payload {1a1e5ff9-d0fd-42a3-8e18-e5e7e95e1ab4} dynamiclinksupport 5.5.0.0 installed , session payload {de88aa40-6766-43d3-a755-8fc374b3d2c3} dynamiclinksupport 6.0.0.0 has no upgrade/conflict relationship it.warning: ds013: checking payloads upgrade/conflict relationships : failed code 1----------- payload: {ac76ba86-1033-f400-7760-000000000005} acrobat professional 10.0.0.0 -----------warning: dw029: custom action payload {ac76ba86-1033-f400-7760-000000000005} acrobat professional 10.0.0.0 wants skip payload. skipping payload.----------- payload: {ca7c485c-7a89-11e1-b2c8-cd54b377bc52} adobe fireworks cs6 12.0.0.0 -----------warning: df012: file/folder not exist @ c:\users\pixella\my  documents\adobe cs6\payloads\adobefireworks12-mul\oem(seq 2141)----------- payload: {05e1e278-7a8d-11e1-a0b9-fc0245db7244} adobe fireworks cs6_adobefireworks12en_uslanguagepack 12.0.0.0 -----------warning: df012: file/folder not exist @ c:\users\pixella\my  documents\adobe cs6\payloads\adobefireworks12en_uslanguagepack\oem(seq 76)error: dw050: following payload errors found during install:error: dw050:  - adobehelp: install failed-----------------

i have similar symptoms when installing dreamweaver cs6 on mac os 10.7.1:

 

 

exit code: 6

please see specific errors , warnings below troubleshooting. example,  error: df027, dw063 ... warning: dw065 ...

 

 

-------------------------------------- summary --------------------------------------

- 0 fatal error(s), 4 error(s), 1 warning(s)

 

 

warning: dw065: display requirements not met {8acd4814-788b-11e1-ac70-a860a781e0d9} adobe dreamweaver cs6 12.0.0.0

----------- payload: {8acd4814-788b-11e1-ac70-a860a781e0d9} adobe dreamweaver cs6 12.0.0.0 -----------

error: df027: unable copy file "/private/tmp/.tempdirarpahfff/assets1/adobe dreamweaver cs6.app/contents/resources/sharedimages/904.png" "/applications/thirdparty/adobe dreamweaver cs6/adobe dreamweaver cs6.app/contents/resources/sharedimages/904.png" (seq 1746)

error: dw063: command arkcopyfilecommand failed.(seq 1746)

 

 

error: dw050: following payload errors found during install:

error: dw050:  - adobe dreamweaver cs6_adobedreamweaver12en_uslanguagepack: install failed

error: dw050:  - adobe dreamweaver cs6: failed due language pack installation failure

-------------------------------------------------------------------------------------

 

i have tried installing both standard account , admin account. same error occurs each time.

More discussions in Downloading, Installing, Setting Up

adobe