hi guys
i'm running cs6 master collection on win7 64bit, installed during may.
today tried open pdf document , although shows in browser preview pane, document not open. found same trying open other documents folder. found acrobat application wouldn't open @ either. when click on little launch icon (which used egg timer) second or 2 stops; don't splash screen.
can me please , tell me how can acrobat start opening again please (without having uninstall , reinstall if possible)?
regards,
graham
i'm thinking problem may similar issue in discussion titled
. here solution particular post:
for users have faced problem acrobat did not launch after 30 days of serializing suite serial number, please execute following workaround:
- make sure connected internet.
- launch regular cs6 product other acrobat or flash builder (for example: photoshop, after effects, premier pro, indesign, flash professional, illustrator, dreamweaver.)
- click on help->deactivate .
- deactivate application. quit application.
- launch regular cs6 product other acrobat or flash builder (for example: photoshop, after effects, premier pro, indesign, flash professional, illustrator, dreamweaver.)
- accept eula.
- register trial signing in. let app launch.
- quit , relaunch app. wait ui come.
- click on license software button on ui.
- click on sign in .
- serial number screen come
- enter serial number in serial number screen , click next.
- quit app , relaunch app while connected on internet .
after if launch acrobat launch , run forever without trouble. in case still face problem , try relaunching other cs6 app once more , launch acrobat.
More discussions in Installing, Updating, & Subscribing to Acrobat
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